Talk to a Nurse

Speak to an MMRF Nurse Patient Navigator

An MMRF Nurse Patient Navigator can guide you through your multiple myeloma journey every step of the way. Call Monday – Friday, 9 AM -7 PM ET​ 1-866-603-MMCT(6628)​ or email

About the MMRF Nurse Patient Navigators

At the MMRF we have seen evidence that the more knowledgeable you are about multiple myeloma, the more empowered you are to make the decisions and choices that lead to improved care. The MMRF nurse navigators are an invaluable source of information and support. They receive more than 7,500 calls a year from patients and caregivers.

Meet the Nurses

Millicent Douglas, RN, BSN, OCN

Millicent has been a registered nurse for 34 years, specializing in oncology and psychiatry. Millicent spent the majority of her career educating others. She taught nursing at the university level, but her passion for learning and teaching surpasses the walls of a classroom. Millicent is fiercely committed to educating her patients as well. She received her BA and BSN from Northeast Louisiana University.

Jennifer Robason, RN, BSN

Jennifer has been a registered nurse for 11 years, with experience in trauma/ER/ICU, Case Management, psychiatry, private duty and helped open new clinics. She loves interacting with patients and providing care, since this is her true passion and calling. She quickly identifies individual patient needs and learning styles in order to incorporate them into patient and caregiver education. “Being able to effectively communicate and educate patients about Multiple Myeloma, empowers patients, which allows them to be proactive with their treatment options and overall care.” Jennifer holds a BSN, BA in Clinical Psychology and a Biology degree. She is on her second year with the Patient Navigator Program.