Talk to a Nurse

Speak to an MMRF Nurse Patient Navigator

An MMRF Nurse Patient Navigator can guide you through your multiple myeloma journey every step of the way. Call Monday – Friday, 9 AM -7 PM ET​ 1-866-603-MMCT(6628)​ or email

About the MMRF Nurse Patient Navigators

At the MMRF we have seen evidence that the more knowledgeable you are about multiple myeloma, the more empowered you are to make the decisions and choices that lead to improved care. The MMRF nurse navigators are an invaluable source of information and support. They receive more than 7,500 calls a year from patients and caregivers.

Meet the Nurses

Millicent Douglas, RN, BSN, OCN

Millicent has been a registered nurse for 34 years, specializing in oncology and psychiatry. Millicent spent the majority of her career educating others. She taught nursing at the university level, but her passion for learning and teaching surpasses the walls of a classroom. Millicent is fiercely committed to educating her patients as well. She received her BA and BSN from Northeast Louisiana University.

Jacqueline Casas, BSN, BA, RN, OCN, RN-BC

Jacque, a graduate of Lubbock Christian University and Texas Tech University Health Sciences Center School of Nursing, has been in the Oncology field for 24 years. She has certifications in both Oncology and Ambulatory Care Nursing, as well as extensive experience as a Clinical Research Registered Nurse. Jacque is committed to providing education, support and resources to oncology patients and their caregivers. In her spare time Jacque enjoys reading, baking, and spending time with her family.