Patient Navigation Center

Speak to an MMRF Patient Navigator

An MMRF Patient Navigator can guide you through your multiple myeloma journey every step of the way. Call Monday – Friday, 9 AM -7 PM ET​ 1-888-841-MMRF(6673)​ or email [email protected]

About the MMRF Patient Navigators

At the MMRF, we have seen evidence that the more knowledgeable you are about multiple myeloma, the more empowered you are to make the decisions and choices that lead to improved care. The MMRF patient navigators are an invaluable source of information and support, and can help you to get on the Right Track with your myeloma journey. Connect with them via phone, email, or through one of our MMRF Facebook Groups.

Meet the Patient Navigators


Nicole Sandilands, RN, BSN, OCN

Nicole has been a registered nurse for five years, specializing in oncology and palliative care. She began her career as an inpatient oncology nurse at Yale providing bedside care to patients and then transitioned to Norwalk Hospital where she worked as a chemotherapy infusion nurse. Nicole is very well versed in all chemotherapy regimens and is knowledgeable in both holistic and pharmaceutical management of side effects.

She received her nursing degree from Fairfield University and is currently pursuing her Doctorate of Nursing Practice. Her research focus is on “Chemo Brain” which is studying the cognitive changes experienced from receiving chemotherapy. She is passionate about her career and is fiercely committed to educating her patients and providing them with helpful resources and support. In her free time she enjoys going to CrossFit, spending time with family and friends and entertaining her two dogs Henry and Dawson.


Erin Mensching, RN, BSN, BA, OCN

Erin, a graduate of Fairfield University’s School of Nursing, has been an oncology nurse for eight years at the Norwalk Hospital.  Her favorite part about being a clinical oncology nurse was educating patients and their caregivers and serving as a passionate advocate to help them get the best care they deserved.  She also served on the Patient Council Committee. This was an empowering experience, which focused on examining policies, regulatory rules and the most current evidence-based practice to implement and maintain the best standard of care.  She is also a member of the Oncology Nursing Society.

Erin also earned a Bachelor’s degree in Psychology from the University of North Carolina at Chapel Hill. She found that her degree and research in psychology has been helpful in all aspects of life, especially in her career as a nurse. Prior to becoming an oncology nurse, Erin was a healthcare representative for Pfizer and Sanofi-Aventis. During this time, she focused on building relationships with the medical community by educating physicians with the most up-to-date clinical trials, providing them with fair and balanced product information, and raising awareness about different disease states in the community.

Erin believes the beauty of being a nurse is that it is both a science and an art of caring.  She enjoys the educational component of nursing and is happy to provide resources and support to patients and their caregivers throughout their journey.  In her spare time she enjoys yoga, travelling, hiking, and spending time with her family.


Sarah Coulter, RN, OCN

Sarah has been in the Oncology field for over ten years. She has been a registered nurse for the past five years, specializing in Hematology Oncology and Bone Marrow Transplant. She started her career at Yale New Haven Hospital and then after seven years she decided to leave to pursue a dream of traveling. She combined her love for travel and nursing together and for the last three years she has been a traveling nurse in California, South Carolina, Florida, Texas, and Maryland. Travel nursing has brought Sarah many benefits of seeing varying cultural beliefs within the United States and seeing many doctors and hospitals different policies and procedures.

She studied and helped create a project on CLABSI prevention. She is chemotherapy certified and currently in school to get her Master’s degree in Nursing Education. In her spare time she loves to travel and do anything that involves the great outdoors, from climbing glaciers in Alaska to taking local hikes with her dog Callie, she also enjoys running, riding her bike and anything involving water.